
I went to Moorfields Eye Hospital yesterday. It was a check-my-eyes-haven’t-imploded-and-turned-me-into-Stevie-Wonder day.
And despite it being written on my notes and plainly obvious that I can see about three lines down, I still have to do an eye chart test with the nurse before the big wigs, the consultants, will see me.
“Yonafarn Seavaaars”
Me? Is that meant to be me? Is that black Dawn Franch talking to me? Ok, I’ll go with it. Yonafarn. Sounds Jewish. Fuck it, it’s an hour since I was meant to have my appointment, an hour spent listening to old people grumble about how long they have been waiting, so I may as well take a gamble Yonafarn, yeah that’s me.
We sit down. Another nurse comes in with my notes and sits at the desk. She talks without looking at me.
“Lenses”
Is that a statement? Oh, you want me to answer. Yes I have some and yes they are in my eyes.
A slow look.
“I have glasses as well. To go on top for the refraction”
A giggle from Dawn French to my left. Blankness from the nurse in front of me. I can see her brain moving. It is struggling.
She points to air. What can I see? Is that what she means?
I can see a wall, a mirror and the eye chart in the opposite cubicle.
“You want me to read the eye chart over there?”
She blinks slowly, like an eclipse. No hint of a smile.
“In da mirror.”
The mirror. Right. Oh yeah, I can see the corner of an eye chart. Oh, it’s behind me, I see, I’m meant to look at its reflection. But the chair’s too high. So I can’t see the reflection.
“I can’t see it…. I mean, the board… I mean, as in, the reflection is too low. The seat is too high”
Dawn French giggles. The nurse in front of me, she looks like the magic man in The Green Mile, you know, out of Sin City as well, she gives me a glare.
“What can ya see?”
Right. Like that. The seat’s not going down then. Looks like I am. I slope down the seat so my arse is right off it and my head is at arse height. I find that the board is also too far right. I look at Dawn. She looks at me. Grinning. I Look at Green Mile nurse. She isn’t smiling. God, she looks like she just fucking loves her job.
I concede and move my head sideways so most of the letters are in my field of vision. To anyone watching, I look like I am sleeping off 10 pints.
Green Mile nurse tells me to cover my left eye. I can see two lines.
“Anything else?”
Clearly not, or I would tell you. This isn’t Call My Bluff. It’s my fucking eyes. I’m not going to start hiding the truth. “Oh had you going there, my eyes actually aren’t crippled, I’m 20:20 and ready for the fucking RAF.”
I cover my right eye. The vision’s better. She grunts. Dawn giggles.
“Go sit down”
She doesn’t look up. Dawn looks sad to see me go.
I’m not sad. I’m fucking livid.
I have no problem with the NHS. It’s awesome and my treatment in the hard stuff is always of the highest standard.
But shitty little episodes like this when dealing with the simpler jobs are too common. People go to hospital because they are ill, or have something wrong with them. Chances are they are going to be slightly self-conscious about it. All it would take to make someone feel human is a bit of compassion, interaction and efficiency.
If you are a nurse and you can’t offer that, fuck off and do something else. Better to be short staffed and wait longer rather than humiliated.